Help & Docs

Viloko Redirect Manager help center.

Step-by-step guides to help you get the most out of 404 tracking and redirect management for your Shopify store.

Getting started

Getting started with Viloko Redirect Manager

How to install the app, approve permissions, and start tracking 404 visits on your Shopify store.

How to enable 404 tracking

Step-by-step instructions for enabling storefront 404 monitoring so the app begins logging broken paths.

Understanding the dashboard

A tour of the broken link dashboard: visit counts, referrer data, status labels, and how to prioritize which 404s to fix first.

Creating redirects

How to create a 301 redirect

Walk through creating a single Shopify native 301 redirect from a detected broken path to a chosen destination.

How Smart Bulk Redirects work

Learn how to create multiple redirects at once — ideal for product migrations or catalog restructures.

How Wildcard Redirects work

Understand pattern-based redirects for groups of similar URLs and when to use them.

Managing broken links

How to ignore irrelevant 404 paths

Learn how to mark bot scans, test URLs, or expected 404s as ignored to keep your dashboard focused.

What does Fixed mean?

Understand the Fixed status and how it helps you track progress through your 404 cleanup workflow.

Why am I seeing bot 404 paths?

Explanation of bot-generated 404 visits, how to identify them, and when to mark them as ignored.

Shopify integration

How Shopify redirects sync works

How redirects created in Viloko sync to your Shopify store's native URL redirect list.

Managing your subscription

How to view, change, or cancel your Viloko plan through Shopify Billing.

CSV import and export

How to use CSV tools for redirect migrations, audits, and bulk updates.

Still need help?

If you can't find what you need in the guides above, reach out to our support team.